IT Outsourcing
Support Packages
|
Monitor & Protect
|
Bronze Support
|
Silver Support |
Gold Support |
|---|---|---|---|---|
•Price
|
Rs.75/Mon
|
Rs.100/Month
|
Rs.150/Month | Rs.200/Month |
•Antivirus
|
 |
|
|
|
•Apps Patch Mgmt
|
|
|
|
|
•OS Patch Mgmt
|
|
|
|
|
•Proactive Health Monitoring |
|
|
|
|
•Ransomeware Protection
|
|
|
|
|
•Helpdesk Support |
|
|
|
|
•Priority Helpdesk Support |
|
|
|
|
•Service Level Agreement |
8 Hours |
4 Hours | 2 Hours | |
•Company ICT Review
|
Annual |
6 Months |
Quarterly |
|
•Onsite icl Hours |
2 Hours |
Unlimited |
||
•Additoinal Hours |
Rs.100 |
Rs.80 | Rs.60 |